FAQs

1. Shipping and Delivery

Q: How long will it take to receive my order? A: We typically process and ship orders within 1-2 business days. Most orders are delivered within 3-4 business days.

2. Returns and Exchanges

Q: What is your return policy? A: We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Q: How do I initiate a return or exchange? A: To start a return or exchange, please visit our Returns and Exchanges page for detailed instructions.

3. Payment and Security

Q: What payment methods do you accept? A: We accept major credit and debit cards, as well as PayPal, for online payments. Your transactions are secure and encrypted.

Q: Is my personal information safe with you? A: Yes, we take your privacy and security seriously. We use industry-standard encryption and follow best practices to protect your information. You can learn more in our Privacy Policy.

4. Contact and Support

Q: How can I get in touch with your customer support? A: You can reach our customer support team through our Contact Us page or by emailing budgetedphones@gmail.com We aim to respond within 24 hours.

5. Promotions and Discounts

Q: Do you offer any discounts or promotions? A: Yes, we frequently run special promotions and offer discounts to our customers. Be sure to subscribe to our newsletter to stay updated on our latest offers.

6. Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please use our easy return system to get a full refund.

7. I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at budgetedphones@gmail.com If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.