Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ZR Solution (the “Site”).

Personal Information We Collect: When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies placed on your device. Additionally, as you browse the Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and data on how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information through various technologies:

  • Log Files: These track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information: We use the Order Information we collect primarily to fulfill orders placed through the Site. This includes processing your payment information, arranging for shipping, and providing invoices and/or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertising regarding our products or services, in line with the preferences you have shared with us.

We use the Device Information we collect to help us screen for potential risk and fraud, particularly regarding your IP address. Additionally, we use Device Information to enhance and optimize our Site. For example, this includes generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track: Please note that we do not change our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Data Retention: When you place an order through the Site, we retain your Order Information for our records unless you request us to delete this information.

Changes: We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.